HVAC Dispatcher - North Vancouver | Olympic International

Description:

About Olympic Service:

Olympic Service is a division of Olympic International Sales. Our service team is composed of specialized technicians who service, repair, and maintain refrigeration and HVAC equipment. As a manufacturer’s representative, we provide high-level factory service support on the product lines Olympic International carries, including Daikin BRB, Daikin Applied, and Aermec. We pride ourselves on being a top-tier HVAC solutions provider, promoting a high level of customer service, industry-leading technical expertise, and support.

We are looking for a HVAC Dispatcher to join our amazing team! This role will include scheduling HVAC technicians by fielding and prioritizing incoming requests, optimizing routes to meet the demand of service work, and creating an efficient field schedule. Your detail-oriented eye will ensure all information is entered correctly when scheduling jobs, ordering parts or filters, and maintaining an organized warehouse. All while providing exceptional customer service!

Olympic Service is rapidly growing, and we are seeking highly skilled and motivated individuals to join our Vancouver team!

Olympic International Service
930 W 1st Street, Suite # 111
North Vancouver, BC V7P 3N4

Responsibilities:

Dispatching field technicians, working closely with the Project Coordinator to meet customer needs.
Creating work orders, inputting them into the dispatch system (ExpandIT), and downloading reports.
Managing all daily field inquiries.
Fleet management, managing the vehicle maintenance schedule.
Warehouse organization: tracking and labeling incoming parts, maintaining a shop tool list.
Ordering parts and supplies when required.
Booking transportation and accommodations for out-of-town work while maintaining budgets.
Coordination of subcontractors.
Other duties as required.

Skills and Competencies:

Experience in the HVAC industry is an advantage.
Excellent written and verbal communication.
Superior time management, multitasking, attention to detail, and problem-solving skills.
Ability to work independently and in a team, as well as under pressure.
Proficiency in Microsoft-based products.
Geographical knowledge of BC Lower Mainland.
Consistent attendance, punctuality, dependability, and adaptability.
Ability to establish and maintain effective workplace relationships and work with the field team.

What the right candidate(s) can expect from us:

Competitive compensation and benefits packages.
Be a part of an outstanding and fun team!
Potential for growth.

Apply Now

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Careers HVAC Dispatcher – North Vancouver

Description:

Responsibilities:

Skills and Competencies:

What the right candidate(s) can expect from us: