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Careers Operation Manager


Reports to: Parts Manager Posting Date: January 19, 2024
Salary: $70,000 – $85,000 Work Location: On-site
Job Type: Full-time Number of Open Positions: 1
Start Date: February 2024 Application Deadline: January 31, 2024
About Us:
Founded in 1963, Olympic International is Western Canada’s leading sales provider of HVAC equipment solutions. Headquartered in North Vancouver, we’ve grown from a manufacturer’s representative to the region’s foremost HVAC solutions provider, serving British Columbia and the Yukon. We specialize in meeting the HVAC equipment needs of building owners, mechanical contractors, engineering, procurement, and construction (EPC) firms. Whether it’s for industrial, commercial, or institutional applications, our extensive HVAC knowledge and technical expertise drive our commitment to excellence.
Role Overview:
An Operation Manager ensures the smooth running of the office, serves as a point of contact for our customers, and coordinates a range of day-to-day business operations and managerial services duties: administrative and clerical duties, processing of purchasing transactions or shipments and maintaining inventory of materials, equipment, and stock.



The following is a list of the essential duties and responsibilities of this role. The tasks and time spent performing each task may vary as business needs require. Olympic International maintains the right to modify job duties and responsibilities at its discretion.  The range of specific responsibilities will include but not be limited to the following:
  • Carry out administrative and clerical duties to support the efficient operation of the office
  • Coordinate and manage of all parts/equipment orders
  • Responsible for issuing POs to vendors for orders
  • Communicate tracking/shipping details to Sales Staff
  • Manage inventory and planning
  • Coordination of rush and special orders with the Parts Manager, Shipping Coordinator, and Sales Staff
  • Review and regularly update vendor pricing and item availability
  • Review and process invoices, both receivable and payable
  • Communication/coordination with the AR/Finance team to ensure all order payments are received and cash flow remains stable
  • Support Parts Manager, Sales Staff, and Shipping with order updates and other general administrative duties as required
  • Answer telephone and electronic inquiries, relay messages, and send any call in RFQs to Sales Staff
  • Assists with requests, invoice processing, shipment, and scheduling using computerized systems
  • Inspect, count, enter data, and reconcile inventory differences between physical stock and digital data including stock replenishment/relocation, and inventory adjustments
  • Maintain safe working conditions
  • Additional responsibilities as assigned.

Skills and Competencies:

  • Demonstrate professionalism and customer-centric service, and excellent communication skills (verbal and written)
  • Experienced in Microsoft Office (Word, Excel, Outlook, and Business Central)
  • Proven ability to multitask, solve problems, and stay organized in a fun fast-paced, and dynamic environment
  • Work independently to complete assigned tasks with minimum supervision
  • Accountability for data accuracy, ability to complete activities while paying attention to the details
  • Quick learner who wants to develop their skills and grow a successful career
  • Inventory control management skills; analyze and create effective procedures to solve inventory-related issues and cross-check records based on set priorities
  • Knowledge of HVAC, Plumbing, and Electrical systems is an asset.

Educational Requirements:

  • A degree or diploma in administration or proven 2+ years of experience working in/with procurement, sales, shipping, and warranty procedures.

What the right candidate(s) can expect from us:

Not just a job, a career opportunity! We know that talented people are essential to maintaining our success in the future. We will provide an environment where employees leverage their skills, talents, experience, and interests to grow professionally and build rewarding careers.

  • Health, Vision, and Dental Care
  • Paid Time Off
  • Yearly Physical Health Benefit
  • Training & Development, and Mentoring/Coaching
  • Wellness resources (such as standing desks, ping-pong table, on-site kitchen)
  • Company Events (such as BBQ, End of the Year Party etc.)
  • Business Casual Dress Code
How to Apply:
Olympic International is an equal-opportunity employer that values diversity, equity and inclusion. We encourage interest from individuals belonging to equity-seeking groups. We invite interested candidates to submit their resume and cover letter to:

We would like to thank all applicants for their interest; however, only those selected will be contacted.


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930 W 1st Street, Suite # 112
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North Vancouver, BC V7J 2E9
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